Fintech Partnerships Associate Program Manager

Lead; United States; On-site; USD 76,000 - 126,000; Full time

Benefits offered by this job

Competitive compensation based on 경험

Medical, Dental, Vision, Life, 401k, F

Paid parental leave

Flexible vacation policy

Inclusive culture and equal employment

Reasonable accommodations for people с

SF Fair Chance Ordinance compliance

LA Fair Chance Ordinance compliance

Job summary

Lead Bank is seeking an Associate Program Manager to oversee fintech partnerships and acting as the main liaison between external partners and internal teams. You will manage onboarding, monitoring, and offboarding while coordinating meetings, tracking action items, and delivering status updates.

You will work with internal stakeholders to define scope, gather requirements, and provide accurate time estimates, all in a fast-paced, autonomous environment.

Qualifications

• A bachelor's degree or equivalent.
• 2–3 years of project or program management experience.
• Financial services experience is a plus.
• Comfort with program/project management tools like Asana, GSuites, Confluence, or ability to learn new systems and team workflows quickly.
• Excellent technical troubleshooting and process implementation skills.
• Ability to plan, set priorities, organize, and coordinate work with others.
• Be action-oriented, with strong organization skills and attention to detail.
• Be client obsessed and have a desire to deliver high customer service to team members and candidates.
• Extremely adaptable to change.
• Have excellent communication skills coupled with a passion for business and technology.
• Thrive working in a fluid environment with high autonomy with the self motivation to ask questions and problem solve.

Responsibilities

• Manage the lifecycle of relationships with Lead’s fintech strategic partnerships, including onboarding, ongoing monitoring, and eventual offboarding.
• Serve as the primary point-of-contact between external partners and internal teams.
• Lead and coordinate partnership meetings, take notes, manage deliverables and action items, and track progress.
• Track onboarding and program management activities such as open requests and scheduling.
• Assist partners with training and troubleshooting Lead’s workspace tools and processes.
• Develop, design and maintain partnership metrics and reporting.
• Communicate project expectations and timelines to all internal stakeholders.
• Collaborate with internal teams to gather requirements and develop time estimates.
• Prioritize workloads in a fast-paced environment.
• Provide regular status updates to team members, clients, and senior management.

Skills

Project management

Communication skills

Organizational skills

Attention to detail

Problem solving

Client focus

Adaptability

Education

Bachelor's degree or equivalent

Tools

Asana

GSuites

Confluence

Job description

Lead Bank is seeking an Associate Program Manager to oversee fintech partnerships and acting as the main liaison between external partners and internal teams. You will manage onboarding, monitoring, and offboarding while coordinating meetings, tracking action items, and delivering status updates.

You will work with internal stakeholders to define scope, gather requirements, and provide accurate time estimates, all in a fast-paced, autonomous environment.