FinTech Partner Success Manager

RedFynn Technologies; United States; Remote; USD 70,000 - 95,000; Full time

Benefits offered by this job

Flexibility of 100% remote work

Opportunities for ongoing learning

Competitive pay and benefits

Job summary

A growing FinTech company is seeking a Relationship Manager to join their Partner Success team. In this remote role, you will be crucial in managing partner inquiries, building strong relationships, and assisting partners with a range of business solutions. The ideal candidate will have over 3 years of experience in a related field and exceptional relationship-building skills. This position offers opportunities for growth, competitive compensation, and a flexible working environment.

Qualifications

• 3+ years of experience in FinTech, merchant services or related support role.
• Strong ability to build trust and communicate effectively.
• Experience with support ticketing tools.

Responsibilities

• Manage partner inquiries via various channels ensuring timely responses.
• Build and maintain strong relationships with partners.
• Educate partners on product offerings and assist with training.

Skills

Relationship-building

Communication skills

Problem-solving

Multitasking

Familiarity with CRMs

Bilingual (Spanish)

Tools

Zendesk

Freshdesk

Salesforce Service Cloud

Job description

A growing FinTech company is seeking a Relationship Manager to join their Partner Success team. In this remote role, you will be crucial in managing partner inquiries, building strong relationships, and assisting partners with a range of business solutions. The ideal candidate will have over 3 years of experience in a related field and exceptional relationship-building skills. This position offers opportunities for growth, competitive compensation, and a flexible working environment.