FinTech Growth Associate: New Business

Plaid; New York, San Francisco (NY, CA); On-site; USD 60,000 - 90,000; Full time

Job summary

Plaid is seeking a New Business Associate in New York to manage inbound leads and serve as the first contact for new customers. You will own the qualification cycle and coordinate with marketing, sales, and operations to push revenue goals in a fast-paced environment.

The role emphasizes customer-centricity, collaboration, and adapting to evolving fintech products. Visa sponsorship is noted as not available.

Qualifications

• Exceptional communication and interpersonal skills.
• Interest in financial services and technical products, with ability to learn Plaid APIs.
• Strong problem-solving abilities and a customer-centric mindset.
• Positive attitude, resilience and a passion for continuous learning.
• Excellent time-management and ability to prioritize tasks.

Responsibilities

• Manage inbound leads and own outreach to new companies, as the primary contact for new customers.
• Help developers get started with Plaid and answer questions about our products.
• Identify promising developers and verticals to drive growth.
• Collaborate with product and engineering to integrate feedback.
• Work with growth marketing to feedback and plan content campaigns.

Skills

Communication skills

Financial services interest

Technical product knowledge

Problem solving

Time management

Customer-centric mindset

Job description

Plaid is seeking a New Business Associate in New York to manage inbound leads and serve as the first contact for new customers. You will own the qualification cycle and coordinate with marketing, sales, and operations to push revenue goals in a fast-paced environment.

The role emphasizes customer-centricity, collaboration, and adapting to evolving fintech products. Visa sponsorship is noted as not available.