Fintech Customer Support Specialist

TELUS Digital; Las Vegas (NV); On-site; USD 35,000 - 45,000; Full time

Job summary

TELUS Digital is hiring a Customer Support Representative in Las Vegas, NV. As a key player in customer interactions, you will provide support via phone, email, and social media for a leading financial technology client. This role is perfect for those who thrive in a fast-paced environment and are passionate about helping customers succeed.

With responsibilities ranging from addressing customer inquiries to processing compliance documents, the position requires strong communication skills, resilience, and at least 1-2 years of customer service experience. Join us in empowering a new generation of investors!

Qualifications

• Minimum 1–2 years of interactive customer service experience.
• Strong customer focus and service-oriented mindset.
• Strong written and verbal communication skills.

Responsibilities

• Provide omni-channel customer support via phone, email, and social media.
• Process compliance documents adhering to SEC and FINRA regulations.
• Act as a knowledgeable voice of the customer within the organization.

Skills

Customer service experience

Data entry skills

Strong written communication

Problem-solving skills

Technical proficiency

Education

College degree

Job description

TELUS Digital is hiring a Customer Support Representative in Las Vegas, NV. As a key player in customer interactions, you will provide support via phone, email, and social media for a leading financial technology client. This role is perfect for those who thrive in a fast-paced environment and are passionate about helping customers succeed.

With responsibilities ranging from addressing customer inquiries to processing compliance documents, the position requires strong communication skills, resilience, and at least 1-2 years of customer service experience. Join us in empowering a new generation of investors!