Fintech AR Analyst II: Collections & Recovery Impact

YouLend; Atlanta (GA); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health insurance

401K match

Paid time off (PTO) — 20 days

Parking

Dental and vision plans

Job summary

YouLend in Atlanta seeks an Accounts Receivable Analyst II to join the US Collections & Recoveries team. You will own a portfolio of merchant accounts, driving repayment solutions and balancing customer and business outcomes.

The role emphasizes communication, attention to detail, and the ability to manage multiple priorities in a fast-paced fintech environment. Responsibilities include resolving balances, negotiating payments, and collaborating with internal teams to progress complex cases,

Qualifications

• 5+ years of experience in accounts receivable, collections, credit control, or debt recovery.
• Strong written and verbal communication skills.
• Ability to manage challenging conversations in a professional and solution-oriented manner.
• High attention to detail and accuracy across systems and documentation.
• Strong organizational and time management skills.
• Ability to work effectively in a fast-paced, target-driven environment with clear ownership of individual performance.
• Proficiency in Microsoft Excel and Office tools. Reliable, proactive, and team-oriented approach.

Responsibilities

• Manage a portfolio of merchant accounts across various stages of delinquency.
• Contact merchants via phone and email to resolve outstanding balances and support repayment.
• Build professional relationships with merchants and handle sensitive conversations with confidence and empathy.
• Negotiate and implement payment solutions aligned with merchant circumstances and business objectives.
• Monitor account status and take ownership of progressing cases through to resolution.
• Maintain accurate and detailed records of all account activity within internal systems.
• Handle a high volume of tasks while maintaining strong attention to detail and organization.
• Assess account risk and escalation appropriately based on complexity, exposure, and stage within the collections process.
• Partner with internal teams to support account resolution and ensure the timely progression of complex cases.
• Use available account data and payment behavior to prioritize follow-up and support effective decision-making.
• Contribute to a positive, accountable, and results-driven team environment.

Skills

Accounts receivable

Collections

Credit control

Debt recovery

Excel

Communication

Time management

Tools

Excel

Job description

YouLend in Atlanta seeks an Accounts Receivable Analyst II to join the US Collections & Recoveries team. You will own a portfolio of merchant accounts, driving repayment solutions and balancing customer and business outcomes.

The role emphasizes communication, attention to detail, and the ability to manage multiple priorities in a fast-paced fintech environment. Responsibilities include resolving balances, negotiating payments, and collaborating with internal teams to progress complex cases,