Fintech 1st-Level Support Engineer | 24/7 Rotations

Optasia Group; Kentucky; On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive remuneration package

Extra day off on your birthday

Performance-based bonus scheme

Comprehensive healthcare insurance

On-site wellbeing activities

Job summary

A global fintech company is seeking a Technical Support professional to ensure system operations and provide support on a rotating 24/7 schedule. Candidates should have at least 2 years of experience in network operations and possess strong knowledge of Linux and relational databases. This role emphasizes multitasking, analytical skills, and effective communication, offering a competitive remuneration package and various perks.

Qualifications

• 2 years' experience in Technical Support/Network Operations Center.
• Good knowledge of Linux and RDBMS.
• Ability to multitask and prioritize effectively.

Responsibilities

• Monitor systems and provide first-level support on 24/7 shifts.
• Respond to alerts and manage incident logs.
• Perform health and quality checks on systems.

Skills

Technical Support Experience

Network Systems

Linux

Analytical Skills

Communication Skills

Tools

VMware

Relational Databases

Monitoring Tools

Job description

A global fintech company is seeking a Technical Support professional to ensure system operations and provide support on a rotating 24/7 schedule. Candidates should have at least 2 years of experience in network operations and possess strong knowledge of Linux and relational databases. This role emphasizes multitasking, analytical skills, and effective communication, offering a competitive remuneration package and various perks.