Finnish-Speaking Loyalty Advisor | Customer Care

Employers from Greece; United States; Remote; USD 42,000 - 60,000; Full time

Benefits offered by this job

Fully Paid Training

Relocation Package (Flight, Airport, 4

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

Job summary

Patrique Mercier Recruitment By Nellie is seeking a Finnish-speaking Customer Loyalty Advisor to deliver exceptional support and foster loyal customers in a retail/service context.

You will handle Finnish and English inquiries, promote loyalty programs, and collaborate with teams to improve service quality. The role requires flexibility to work varied hours and strong focus on customer satisfaction.

Qualifications

• Finnish and English fluency in spoken and written form.
• Experience in customer service or loyalty roles in retail or service.
• Excellent communication and interpersonal skills.
• Familiarity with CRM software and Microsoft Office applications.

Responsibilities

• Provide superior support to Finnish-speaking customers and build lasting loyalty.
• Address inquiries about accounts, products, and loyalty programs with professionalism.
• Proactively engage with customers to offer updates and resolve issues.
• Promote loyalty programs and communicate benefits to encourage engagement.

Skills

Finnish language

English language

Customer service

CRM software

MS Office

Analytical thinking

Team collaboration

Customer loyalty

Job description

Patrique Mercier Recruitment By Nellie is seeking a Finnish-speaking Customer Loyalty Advisor to deliver exceptional support and foster loyal customers in a retail/service context.

You will handle Finnish and English inquiries, promote loyalty programs, and collaborate with teams to improve service quality. The role requires flexibility to work varied hours and strong focus on customer satisfaction.