Finnish Banking Support Pro - Flexible Hours & Relocation

Employers from Greece; United States; Remoto; USD 42.000 - 68.000; Tempo pieno

Vantaggi offerti da questo lavoro

Private Health Insurance

Training & Development

Performance Bonus

2 Extra Salaries Per Year

Fully Paid Relocation Package

Free Greek Lessons

Discounts & Perks

Descrizione del lavoro

Patrique Mercier Recruitment By Nellie is seeking a Finnish-speaking Customer Support Representative for the banking sector in the United States. The role involves handling inquiries via phone, email, and chat, ensuring high-quality service to Finnish-speaking clients and resolving banking questions.

The ideal candidate will be fluent in Finnish and English, have prior customer support experience in financial services, and possess strong communication and organizational skills.

Competenze

• Fluency in Finnish and English, written and spoken.
• Experience in customer support, banking/financial services preferred.
• Excellent communication and interpersonal skills.

Mansioni

• Provide top-notch customer support to Finnish-speaking clients regarding banking products and services through phone, email, and chat.
• Assist customers with account inquiries, transaction issues, and general banking questions.
• Effectively resolve customer complaints and ensure proper follow-up to enhance client satisfaction.
• Document customer interactions accurately and manage inquiries in a timely manner.
• Collaborate with internal teams to address customer needs and improve service quality.
• Educate customers on banking procedures, products, and services available to them.
• Gather customer feedback to contribute to the continuous improvement of customer service processes.

Conoscenze

Finnish language

English language

Customer support

CRM software

Communication

Problem solving

Attention to detail

Organizational skills

Strumenti

CRM software

Office apps

Descrizione del lavoro

Patrique Mercier Recruitment By Nellie is seeking a Finnish-speaking Customer Support Representative for the banking sector in the United States. The role involves handling inquiries via phone, email, and chat, ensuring high-quality service to Finnish-speaking clients and resolving banking questions.

The ideal candidate will be fluent in Finnish and English, have prior customer support experience in financial services, and possess strong communication and organizational skills.