Fine Jewelry Sales Consultant - Commission Eligible

Macy's; San Mateo (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

401(k) match

Job summary

Macy's is seeking a Fine Jewelry Sales Colleague to deliver outstanding service in our Fine Jewelry and Watch Complex. You will educate customers on precious metals, gemstones, and luxury brands, and help them select pieces for life’s milestones with personalized, consultative service.

You will promote loyalty and warranty programs, support inventory and events, and ensure secure, accurately presented merchandise while achieving sales and client goals.

Qualifications

• Provide product recommendations and assist with fittings to create a welcoming shopping experience.
• Drive sales and client loyalty by leveraging clienteling tools and promotions.
• Maintain organized, shoppable spaces and accurately present stock and signs.

Responsibilities

• Deliver exceptional customer service and meet daily sales goals.
• Promote loyalty and warranty programs to customers.
• Support inventory, fulfillment, and event activities for the Fine Jewelry department.
• Use POS technology to process transactions and enhance the shopping experience.
• Engage with customers to build lasting client relationships.

Skills

Customer service

Sales skills

Communication

Product knowledge

Education

High school diploma or equivalent

Tools

POS system

Job description

Macy's is seeking a Fine Jewelry Sales Colleague to deliver outstanding service in our Fine Jewelry and Watch Complex. You will educate customers on precious metals, gemstones, and luxury brands, and help them select pieces for life’s milestones with personalized, consultative service.

You will promote loyalty and warranty programs, support inventory and events, and ensure secure, accurately presented merchandise while achieving sales and client goals.