Fine Jewelry Sales Pro — Elevate Moments

Macy's; McDaniel Heights (DE); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) match

Health and wellness coverage

Paid time off

Eight paid holidays

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's in our Fine Jewelry and Watch Complex is seeking a Fine Jewelry Sales Colleague who delivers outstanding customer service and elevates every shopping moment with elegance, expertise, and personalized attention.

You will educate customers on precious metals, gemstones, and luxury brands, build lasting client relationships through consultative selling, and actively use our clientele program to promote loyalty benefits.

Qualifications

• 1-2 years of related experience required.

Responsibilities

• Provide outstanding customer service in Fine Jewelry and Watch Complex.
• Educate customers on precious metals, gemstones and luxury brands.
• Build lasting client relationships through consultative selling and clienteling.
• Promote loyalty and warranty programs; support inventory and events.
• Ensure security, accuracy and presentation of merchandise.
• Collaborate with team to achieve sales goals and uphold operational excellence.

Skills

Customer service

Communication

Sales skills

Product knowledge

Clienteling

Teamwork

POS tools

Digital shopping tools

Tools

POS system

Clienteling tools

Job description

Macy's in our Fine Jewelry and Watch Complex is seeking a Fine Jewelry Sales Colleague who delivers outstanding customer service and elevates every shopping moment with elegance, expertise, and personalized attention.

You will educate customers on precious metals, gemstones, and luxury brands, build lasting client relationships through consultative selling, and actively use our clientele program to promote loyalty benefits.