Fine Jewelry Sales Concierge

Bloomingdale's Inc.; Canton (OH); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's Inc. seeks a Fine Jewelry Sales Colleague to deliver exceptional customer service in our Fine Jewelry and Watch Complex. You’ll bring elegance, knowledge of precious metals and gemstones, and personalized service to every guest, helping them select pieces for life's moments.

You will build lasting client relationships through consultative selling, hospitality, and active use of our clientele program while supporting promotions and events with team collaboration and operational excellence.

Qualifications

• Flexible availability for days, evenings, weekends and holidays.
• Strong communication with customers, co-workers, and supervisors.
• Provide product recommendations and assist with fittings and digital tools.

Responsibilities

• Provide outstanding customer service in Fine Jewelry and Watch Complex.
• Promote loyalty and warranty programs and assist with events.
• Maintain secure, accurate, and well-presented merchandise; support inventory and fulfillment.

Skills

Flexibility & availability

Customer communication

Product recommendations

Sales-driven

Clienteling tools

POS & digital tools

Team collaboration

Credit account onboarding

Daily sales achievement

Professional appearance

Tools

POS systems

Vendor training

Job description

Macy's Inc. seeks a Fine Jewelry Sales Colleague to deliver exceptional customer service in our Fine Jewelry and Watch Complex. You’ll bring elegance, knowledge of precious metals and gemstones, and personalized service to every guest, helping them select pieces for life's moments.

You will build lasting client relationships through consultative selling, hospitality, and active use of our clientele program while supporting promotions and events with team collaboration and operational excellence.