Fine Jewelry Sales Pro - Luxury Clienteling

Macy's; New York (NY); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy’s is seeking a Fine Jewelry Sales Colleague to deliver exceptional service in our Fine Jewelry and Watch Complex. You’ll help customers find pieces that celebrate life’s moments with elegance and knowledgeable guidance.

You will build relationships through consultative selling, promote loyalty programs, assist with inventory and events, and maintain a pristine, shoppable space that reflects Macy's luxury standards.

Qualifications

• Flexible availability including days, evenings, weekends, and holidays.
• Provide product recommendations and assist with fittings and digital shopping tools.
• Drive sales and client loyalty through exceptional service and clienteling.

Responsibilities

• Deliver outstanding customer service in Fine Jewelry and Watch Complex.
• Educate customers on precious metals, gemstones, and luxury brands.

Skills

Flexible availability

Product recommendations

Customer engagement

Sales-driven

Clienteling tools

Tools

POS tools

Job description

Macy’s is seeking a Fine Jewelry Sales Colleague to deliver exceptional service in our Fine Jewelry and Watch Complex. You’ll help customers find pieces that celebrate life’s moments with elegance and knowledgeable guidance.

You will build relationships through consultative selling, promote loyalty programs, assist with inventory and events, and maintain a pristine, shoppable space that reflects Macy's luxury standards.