Fine Jewelry Sales Consultant & Client Concierge

Macy's; Ventura (CA); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid time off

Eight paid holidays

Merchandise discounts

Job summary

Macy's is seeking a Fine Jewelry Sales Colleague to deliver exceptional customer service in our Fine Jewelry and Watch Complex. You will educate customers on precious metals, gemstones, and luxury brands, while building relationships through consultative selling and clienteling tools.

Responsibilities include promoting loyalty and warranty programs, supporting inventory and events, and ensuring secure, accurate merchandise presentation.

Qualifications

• 1-2 years of related experience required.
• Excellent communication and customer service skills.
• Ability to learn product knowledge in fine jewelry.

Responsibilities

• Provide outstanding customer service in Fine Jewelry and Watch Complex.
• Promote loyalty and warranty programs, assist with inventory and fulfillment.
• Help maintain impeccable presentation of merchandise and assist with events.

Skills

Customer service

Product knowledge

Clienteling

Sales oriented

POS tools

Communication

Tools

Point-of-sale systems

Job description

Macy's is seeking a Fine Jewelry Sales Colleague to deliver exceptional customer service in our Fine Jewelry and Watch Complex. You will educate customers on precious metals, gemstones, and luxury brands, while building relationships through consultative selling and clienteling tools.

Responsibilities include promoting loyalty and warranty programs, supporting inventory and events, and ensuring secure, accurate merchandise presentation.