Fine Jewelry Sales Associate – Commission Eligible

Macy's; Montebello (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy’s Fine Jewelry is seeking a Sales Colleague to provide outstanding customer service in the Jewelry and Watch Complex. You will educate customers on precious metals, gemstones, and luxury brands, and help select items for life’s moments.

Deliver consultative service, build client relationships using our loyalty program, and support events while maintaining a pristine, shoppable space and accurate stock presentation.

Qualifications

• 1–2 years of related jewelry sales experience.
• Ability to use point-of-sale technology and digital tools.
• Excellent communication and customer service skills.

Responsibilities

• Provide product recommendations and assist with fittings.
• Drive sales and client loyalty through exceptional service.
• Promote loyalty and warranty programs and participate in events.
• Support inventory, replenishment, and merchandise presentation.
• Ensure security and accuracy of merchandise.

Skills

Customer service

Sales

Clienteling

POS tools

Tools

POS technology

Job description

Macy’s Fine Jewelry is seeking a Sales Colleague to provide outstanding customer service in the Jewelry and Watch Complex. You will educate customers on precious metals, gemstones, and luxury brands, and help select items for life’s moments.

Deliver consultative service, build client relationships using our loyalty program, and support events while maintaining a pristine, shoppable space and accurate stock presentation.