Fine Jewelry Experience Specialist

Maui Divers of Hawaii Ltd.; Honolulu (HI); On-site; USD 32,000 - 52,000; Full time

Job summary

Maui Divers Jewelry seeks a friendly, customer-focused Associate to educate customers and deliver exceptional brand experiences. You are the face of the Maui Divers brand, driving sales, maintaining store standards, and engaging with clients to build loyalty.

Responsibilities include cash handling, data entry, and promoting financing while supporting a team in a fast-paced retail environment located in Hawaii. Previous jewelry or CRM experience is a plus.

Qualifications

• 2 years prior sales experience a plus preferably in a commission based environment.
• Computer skills with Microsoft Office Suite experience. POS system, basic math, and cash handling experience.
• Prior experience with SalesForce software preferred.

Responsibilities

• Drives total store results by consistently achieving sales per hour goals.
• Sell based on turn system and romance techniques.
• Communicate courteously and clearly with customers.
• Demonstrates in-depth knowledge of all products and promotions.
• Enter all customer data into CRM database and utilize customer data to follow up via phone or email.
• Build return sales and increase loyalty with existing customers.
• Promote financing with customers and build the sale.
• Maintains visual standards and assists in cleaning/housekeeping.

Skills

Customer service

Sales experience

Teamwork

Communication

Time management

Organizational skills

Attention to detail

Tools

Microsoft Office

POS system

SalesForce

Job description

Maui Divers Jewelry seeks a friendly, customer-focused Associate to educate customers and deliver exceptional brand experiences. You are the face of the Maui Divers brand, driving sales, maintaining store standards, and engaging with clients to build loyalty.

Responsibilities include cash handling, data entry, and promoting financing while supporting a team in a fast-paced retail environment located in Hawaii. Previous jewelry or CRM experience is a plus.