Service Manager - Creole Cuisine Restaurant Concepts

Creole Cuisine Restaurant Concepts; New Orleans (LA); In loco; USD 55.000 - 65.000; Tempo pieno

Vantaggi offerti da questo lavoro

Performance bonus

Weekly pay

Medical, dental, and vision insurance

Company-paid life insurance

401(k) with company match

Paid time off

Paid parking

Career growth and advancement

Dedicated in-house support

Descrizione del lavoro

Creole Cuisine Restaurant Concepts in New Orleans is seeking an experienced Service Manager to lead from the floor, developing the team, delivering memorable guest experiences, and driving restaurant operations. You will set high standards and model our hospitality values.

As a Service Manager, you’ll ensure guest satisfaction, coach staff, and work with culinary and leadership to achieve financial and service goals. Weekend and evening shifts required; weekly pay and strong benefits provided.

Competenze

• Restaurant leadership or management experience in a full-service environment.
• Strong front-of-house operational knowledge and floor presence.
• Passion for hospitality and developing people.
• Proven ability to lead, coach, and motivate a team.
• Strong communication, organization, and problem solving skills.
• Understanding of restaurant financials and labor management.
• Ability to work evenings, weekends, and holidays.

Mansioni

• Lead front-of-house operations with strong on-floor presence.
• Deliver exceptional guest experiences and handle guest concerns.
• Coach, train, and develop front-of-house staff.
• Lead pre-shift meetings and support service open/close.
• Maintain high standards for hospitality, cleanliness, safety, and appearance.
• Support staffing, scheduling, and labor management.
• Collaborate with culinary and leadership for seamless guest experience.
• Support General Manager in achieving goals.

Conoscenze

FOH leadership

Guest service

Team development

Communication

Problem solving

Labor management

Financials

Descrizione del lavoro

Great hospitality starts with great leadership. Creole Cuisine Restaurant Concepts is seeking experienced, hands-on Service Managers to join our growing portfolio of restaurants throughout the New Orleans area. As a Service Manager, you'll lead from the floor — developing your team, creating memorable guest experiences, and helping drive successful restaurant operations. We're looking for hospitality leaders who set high standards, lead by example, and bring our Core Values of Commitment, Integrity, Generosity, and Fun to life every day.

Why Join Creole Cuisine?

• $55,000–$65,000 annual salary
• Performance bonus potential
• Weekly pay
• Medical, dental, and vision insurance
• Company-paid life insurance
• 401(k) with company match
• Paid time off — increases with tenure
• Paid parking
• Career growth and advancement opportunities
• Dedicated in-house support teams to help you succeed

What You'll Do

• Lead front-of-house operations and maintain a strong management presence throughout service
• Deliver exceptional guest experiences and take ownership of guest concerns and service recovery
• Coach, train, motivate, and develop front-of-house team members
• Lead pre-shift meetings and support smooth opening, service, and closing operations
• Maintain high standards for hospitality, service, cleanliness, safety, and restaurant appearance
• Support staffing, scheduling, labor management, and other key operational needs
• Partner closely with culinary and restaurant leadership to ensure a seamless guest experience
• Support the General Manager in achieving operational and financial goals
• Lead by example and help create a positive, accountable, and team-focused culture

What We’re Looking For

• Restaurant leadership or management experience in a full-service environment
• Strong front-of-house operational knowledge and floor presence
• A genuine passion for hospitality and developing people
• Proven ability to lead, coach, and motivate a team
• Strong communication, organization, and problem‑solving skills
• Understanding of restaurant financials and labor management
• Ability to remain composed and make sound decisions in a high-volume, fast-paced environment
• Flexibility to work evenings, weekends, and holidays based on business needs

Grow With Creole Cuisine

Creole Cuisine Restaurant Concepts is one of the largest family‑owned hospitality groups in the New Orleans area, with a diverse portfolio of restaurant concepts and opportunities to grow your career.

We’re looking for leaders who want more than their next restaurant management job. If you’re ready to lead great teams, deliver exceptional hospitality, and continue building your career, we want to hear from you.

Learn more about Creole Cuisine: creolecuisine.com

Company Introduction

Creole Cuisine’s family of New Orleans restaurants, located throughout the French Quarter and beyond, offers guests the opportunity to enjoy one of the most historical, unique locales in the United States. Immerse yourself in our culture while enjoying rich, local flavors in a variety of traditional and contemporary dishes.