Fine-Dining Server | Upsell & Guest Experience Pro

Crosby-Hotel-LLC; New York (NY); On-site; USD 15,000 - 21,000; Part time

Job summary

The Whitby Hotel in New York City is seeking a part-time server to join our Wonderful Food & Beverage team. You will deliver top-level service in a fine dining setting, greet guests, present menus, upsell daily specials, and maintain a welcoming, polished dining room.

Requirements include 2+ years of fine dining experience, excellent communication, and proficiency with a POS system such as Micros. You should be dependable, enthusiastic, and able to work a flexible schedule including weekends and

Qualifications

• 2+ years of experience in a fine dining restaurant.
• Strong knowledge of food and beverage; wine knowledge a plus.
• Ability to upsell and recommend menu items based on guest preferences.
• Proficient with POS systems (Micros, Aloha or POSitouch).

Responsibilities

• Greet guests warmly and promptly.
• Present menus and explain daily specials; answer questions about offerings.
• Take orders accurately, upsell when appropriate, and note dietary restrictions.
• Maintain a clean, inviting dining area and ensure timely service.
• Coordinate with kitchen and bar to communicate requests and timing.
• Process payments accurately and collaborate with teammates for a seamless experience.

Skills

Customer service

Communication

Upselling

POS systems

Tools

Micros

Aloha

POSitouch

Job description

The Whitby Hotel in New York City is seeking a part-time server to join our Wonderful Food & Beverage team. You will deliver top-level service in a fine dining setting, greet guests, present menus, upsell daily specials, and maintain a welcoming, polished dining room.

Requirements include 2+ years of fine dining experience, excellent communication, and proficiency with a POS system such as Micros. You should be dependable, enthusiastic, and able to work a flexible schedule including weekends and