Fine-Dining Server: Elevate Guest Experience

Crosby Hotel Llc; New York (NY); On-site; USD 15,000 - 19,000; Part time

Job summary

Firmdale Hotels in New York seeks a part-time server to deliver top-level service in a high-end dining environment. You will greet guests, present menus, upsell daily specials, and coordinate with kitchen and bar staff to ensure accuracy and timing.

The ideal candidate has 2+ years in fine dining, strong communication, and a passion for food and beverage. Knowledge of wine and POS systems like Micros or Aloha is a plus, with attention to allergy procedures and guest satisfaction a priority.

Qualifications

• 2+ years of experience as a restaurant server in a fine dining environment.
• Ability to communicate verbally and in writing using systems to update room status.
• Demonstrated passion for food and beverage with wine knowledge a plus.
• Experience upselling a product.
• Must understand how to use a POS program such as Micros, Aloha or POSitouch.

Responsibilities

• Greet guests warmly and promptly.
• Present menus, explain and promote daily specials; answer questions about offerings.
• Take orders accurately, upsell when appropriate, and make recommendations.
• Build rapport with customers for a memorable dining experience.
• Maintain knowledge of menu and wine list; memorize details.

Skills

Customer service

Upselling

POS systems

Wine knowledge

Tools

Micros

Aloha

POSitouch

Job description

Firmdale Hotels in New York seeks a part-time server to deliver top-level service in a high-end dining environment. You will greet guests, present menus, upsell daily specials, and coordinate with kitchen and bar staff to ensure accuracy and timing.

The ideal candidate has 2+ years in fine dining, strong communication, and a passion for food and beverage. Knowledge of wine and POS systems like Micros or Aloha is a plus, with attention to allergy procedures and guest satisfaction a priority.