Fine-Dining Server & Guest Experience Specialist

Wake Forest University; Winston-Salem (NC); On-site; USD 17,000 - 22,000; Part time

Job summary

Wake Forest University is seeking a part-time server for their dining services. The role requires serving food and beverages, handling customer inquiries, and upselling wine and beverage items.

Evening and weekend availability is essential, with the goal of delivering a refined guest experience. Ideal candidates will have a high school diploma or equivalent, strong English communication, and knowledge of fine dining etiquette.

Qualifications

• High school diploma or equivalent required.
• Ability to upsell menu items including beverages and cigars as appropriate.
• Ability to present, open, and pour wine with proper etiquette.
• Knowledge of fine dining etiquette is preferred.
• Must communicate effectively in English and maintain strong customer relations.

Responsibilities

• Serve food and beverages courteously and efficiently.
• Relay customer complaints to the Supervisor as needed.
• Inspect kitchen-provided food and products for quality.
• Set up dining tables and ensure proper placement of items.
• Learn menu prices and upsell opportunities.
• Write checks clearly and follow pre-check procedures.
• Maintain a professional image when interacting with guests.

Skills

Customer service

English communication

Upsell techniques

Time management

Interpersonal skills

Wine knowledge

Education

High school diploma or equivalent

Job description

Wake Forest University is seeking a part-time server for their dining services. The role requires serving food and beverages, handling customer inquiries, and upselling wine and beverage items.

Evening and weekend availability is essential, with the goal of delivering a refined guest experience. Ideal candidates will have a high school diploma or equivalent, strong English communication, and knowledge of fine dining etiquette.