Fine Dining Host & Guest Experience Lead

PERG online; San Antonio, Northern (TX, KY); Hybrid; USD 17,000 - 25,000; Full time

Job summary

PERG online is seeking an experienced Host - Greeter to deliver warm, personalized service and manage guest seating in a fast-paced environment. You will greet guests, answer calls, and coordinate reservations while collaborating with the team to uphold high standards of hospitality.

The role requires hands-on F&B knowledge, excellent communication, and flexibility to work nights, weekends, and holidays in a busy setting, ensuring a memorable guest experience.

Qualifications

• Hands-on food and beverage knowledge.
• Strong customer service and attention to detail.
• Flexible hours including nights, weekends and holidays.
• Ability to work in a fast-paced hotel/restaurant environment.
• Excellent written and verbal communication in English.

Responsibilities

• Seat guests and manage reservations and table assignments.
• Greet guests, answer phones and explain restaurant concepts.
• Maintain service standards and cleanliness.
• Attend daily stand-up meetings and execute instructions from leadership.
• Respond to guest requests promptly to ensure a memorable experience.
• Maintain knowledge of hotel offerings and local surroundings.
• Ensure health, safety and sanitation standards are met.

Skills

Customer service

Communication

Problem solving

Multitasking

Guest engagement

Professional demeanor

Tools

Payroll systems

Micros

POS systems

Job description

PERG online is seeking an experienced Host - Greeter to deliver warm, personalized service and manage guest seating in a fast-paced environment. You will greet guests, answer calls, and coordinate reservations while collaborating with the team to uphold high standards of hospitality.

The role requires hands-on F&B knowledge, excellent communication, and flexibility to work nights, weekends, and holidays in a busy setting, ensuring a memorable guest experience.