Fine-Dining Guest Experience Host

Omni Hotels & Resorts; Tempe (AZ); On-site; USD 26,000 - 38,000; Full time

Job summary

Omni Hotels & Resorts in Tempe, AZ is seeking a professional Host to deliver exceptional guest service, welcome guests, and manage seating with a friendly demeanor. You will collaborate with the restaurant team to ensure smooth operations and accurate seating arrangements during peak periods.

The role requires hands-on knowledge of hospitality, a strong guest-focus, and the ability to work flexible hours including evenings and weekends.

Qualifications

• Hands-on food & beverage knowledge and hospitality awareness.
• Flexible hours including nights, weekends and holidays.
• Strong customer service and problem-solving skills.
• Clear English communication with guests and team.
• Ability to work in a fast-paced environment.

Responsibilities

• Answer phone, manage reservations and table assignments.
• Greet and seat guests; explain restaurant concepts.
• Maintain service standards and sanitation per SOPs.
• Report maintenance or housekeeping needs to management.
• Attend daily stand-up meetings and participate in events.

Skills

Hospitality knowledge

Customer service

Strong communication

Flexible hours

Guest engagement

Tools

Micros POS

Payroll systems

POS systems

Job description

Omni Hotels & Resorts in Tempe, AZ is seeking a professional Host to deliver exceptional guest service, welcome guests, and manage seating with a friendly demeanor. You will collaborate with the restaurant team to ensure smooth operations and accurate seating arrangements during peak periods.

The role requires hands-on knowledge of hospitality, a strong guest-focus, and the ability to work flexible hours including evenings and weekends.