Server AM - PT

Omni Hotels & Resorts; Tempe (AZ); On-site; USD 20,664,000 - 34,440,000; Full time

Job summary

Omni Tempe Hotel at ASU seeks an energetic Server to deliver warm, attentive service to guests and members in a fast-paced environment. You will contribute to our high standards by greeting guests, presenting menus, and assisting with beverage service while maintaining professionalism and a welcoming atmosphere on the floor.

Join our team to support a dynamic dining experience at Omni Tempe Hotel at ASU, where mentorship, growth, and purpose drive our hospitality-focused culture.

Qualifications

• Minimum 1 year of serving experience in a high-volume, casual environment.
• Knowledge of wine, spirits, and beer.
• Ability to work a variety of shifts, including weekends and holidays.

Responsibilities

• Acknowledge and greet all guests, anticipate needs, and respond to inquiries.
• Provide outstanding service to members and guests in a friendly, professional manner.
• Maintain familiarity with menus and beverage offerings, including wine service.
• Complete station setup and breakdown/side-work.
• Polish and clean water glassware on assigned station during each shift.
• Take food and beverage orders and upsell where possible.
• Present accurate checks and process payments.
• Assist in seating guests and answering restaurant phones as needed.
• Cross-train among other F&B outlets as needed.
• Communicate with culinary team regarding meal requirements and dietary needs.
• Report guest concerns to the Restaurant Manager promptly.

Skills

Serving experience

Wine knowledge

Shift flexibility

Job description

Omni Tempe Hotel at ASU located at the corner of University and Mill, Omni Tempe Hotel at ASU sits at the center of Tempe's energy, creativity, and growth. As the flagship hotel of the city's revitalized downtown, we offer more than 36,000 square feet of stunning indoor and outdoor event space, four signature dining outlets, a rooftop pool deck with unbeatable views, and 330 beautifully designed guest rooms overlooking the ASU campus and Tempe skyline.

What truly sets us apart is our people. At Omni Tempe, we're building a team of warm, passionate professionals who believe that hospitality is about creating moments that matter. Whether you're just beginning your career or taking your next big step, you'll find mentorship, growth, and purpose here.

Join us and be part of something extraordinary. Help us shape the future of hospitality in the heart of Tempe.

Overview

As a Server, you will embody the spirit of warmth and attentiveness, ensuring every guest enjoys seamless and personalized service. Whether recommending menu items or creating a welcoming atmosphere, you will contribute to the high standards and reputation of Omni Hotel & Resorts. If you thrive in a fast‑paced environment and take pride in curating unforgettable moments, we'd love to have you on our team.

Responsibilities

• Acknowledge and greet all guests, anticipate guest needs, and respond to guest inquiries or requests.
• Provide outstanding service to members and guests in a friendly and professional manner, following proper steps of service.
• Maintain full familiarity with menus and knowledge of beverage offerings, including wine service.
• Complete station set‑up and breakdown/side‑work.
• Polish and clean all water glassware on assigned station during each shift.
• Take food and beverage orders and upsell as often as possible.
• Be pleasant, smile and greet all guests using surnames when obtained.
• Send orders using MICROS systems.
• Communicate with culinary team regarding meal requirements, allegories, dietary needs and special requests.
• Alert Restaurant Manager immediately if a guest has a suggestion, complaint or issue.
• Present accurate check to guests and process payment.
• Assist in seating guests and answering phones for restaurant as needed.
• Cross train among other food and beverage outlets as needed.
• Perform any other duties as assigned by the restaurant manager.

Qualifications

• Minimum 1 year of serving experience, high volume & casual environment preferred.
• Must adhere and agree to compensation acknowledgement and tip reporting guidelines.
• Must have knowledge of wine, spirits, and beer.
• Must be able to work a variety of shifts, including weekends and holidays.
• Maintain a professional business appearance, attitude, and performance.
• Must have unexpired Food Handlers card obtained upon hire.
• Must be able to lift, push, pull, place, and carry objects weighing up to 50lbs.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [e-mail].