Fine Dining Food Service Concierge with Tips

Gila River Gaming Enterprises Inc.; Chandler (AZ); On-site; USD 19,000 - 28,000; Full time

Job summary

Wild Horse Pass Resort and Casino in Chandler, AZ is hiring a hospitality-focused server to assist in the fine dining area. You will greet guests, answer menu questions, and ensure timely, courteous service while upholding the GILA WAY and maintaining cleanliness.

Requirements include a high school diploma or equivalent, cash handling ability, and knowledge of wine/alcohol. Experience in high-volume dining is preferred and must complete required trainings.

Qualifications

• High School Diploma or equivalent preferred.
• Experience in fast-paced, high-volume dining preferred.
• Ability to handle cash accurately and basic math for POS transactions.
• In-depth wine and alcohol knowledge preferred.
• Must acquire and maintain required trainings (health, safety, alcohol awareness).

Responsibilities

• Promotes and provides excellent guest service experiences to guests.
• Assist guests with menu or beverage questions.
• Maintains knowledge of dining menu and specials.
• Observes guests and anticipates needs, completes service steps.
• Provides quick, attentive, friendly, professional service.
• Marks tables with proper table settings promptly and professionally.
• Ensures food items are served timely and meet presentation standards.
• Buses tables and maintains cleanliness during peak periods.
• Adheres to alcohol service policies and procedures, maintaining professional appearance.

Skills

Guest service

Interpersonal skills

Communication

Telephone etiquette

Teamwork

Self-motivation

Education

High School Diploma or equivalent

Job description

Wild Horse Pass Resort and Casino in Chandler, AZ is hiring a hospitality-focused server to assist in the fine dining area. You will greet guests, answer menu questions, and ensure timely, courteous service while upholding the GILA WAY and maintaining cleanliness.

Requirements include a high school diploma or equivalent, cash handling ability, and knowledge of wine/alcohol. Experience in high-volume dining is preferred and must complete required trainings.