Fine-Dining Floor Manager | High-Volume Ops & Training

The h.wood Group; Dallas (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Company dining discount

Retention bonus

Job summary

The h.wood Group's Delilah Dallas is seeking a Floor Manager to oversee daily restaurant operations in a fast-paced, fine-dining setting. You will lead front- and back-of-house teams, ensure service excellence, and train new staff to uphold brand standards.

The ideal candidate brings at least 2 years of high-volume dining experience, strong organizational skills, and the ability to manage multiple tasks under pressure.

Qualifications

• Minimum of 2 years’ experience in a full-service, high-volume dining establishment.
• Must be 21+ years of age.
• Must be authorized to work in the United States.
• Experience leading and managing a team in a fast-paced setting.
• Strong knowledge of front and back house operations.
• Excellent communication and organizational skills.
• Ability to multitask and deliver exceptional customer service.

Responsibilities

• Deliver superior service and maximize customer satisfaction.
• Uphold and enforce all company policies and procedures.
• Oversee the new hire paperwork and training of new staff members.
• Ensure compliance with all local, state, and federal laws regarding food quality, safety, labor, and employment.
• Ensure cleanliness and restaurant appearance standards.
• Evaluate staff performance and provide feedback to improve productivity.
• Respond to customer concerns in a timely and professional manner.
• Perform other duties as assigned by AGM and GM.
• Other tasks as assigned.

Skills

Front-of-house leadership

Team coordination

High-volume dining

Customer service

Staff training

Job description

The h.wood Group's Delilah Dallas is seeking a Floor Manager to oversee daily restaurant operations in a fast-paced, fine-dining setting. You will lead front- and back-of-house teams, ensure service excellence, and train new staff to uphold brand standards.

The ideal candidate brings at least 2 years of high-volume dining experience, strong organizational skills, and the ability to manage multiple tasks under pressure.