Fine-Dining Floor Leader & Guest Experience Captain

Thind Management; Spring (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Thind Management is seeking a Restaurant Floor Manager/Supervisor to lead the front-of-house team in a fine dining setting. You will supervise servers, hosts, and bartenders, ensuring exceptional service and meticulous attention to wine pairings and menu knowledge.

responsibilities include coordinating with the kitchen, managing reservations, and delivering memorable dining experiences for guests. Strong leadership, communication, and a passion for hospitality are essential.

Qualifications

• Minimum 2–3 years in a supervisory or management role in a fine dining or upscale hospitality setting.
• Deep knowledge of fine dining etiquette, wine service, and menu offerings.
• Strong leadership and interpersonal skills to motivate a team.
• Excellent communication, organization, and attention to detail.

Responsibilities

• Greet guests, assist with seating, and handle special requests to ensure a personalized dining experience.
• Supervise front-of-house staff: servers, hosts/hostesses, bartenders; manage schedules and training.
• Uphold high standards of fine dining service; ensure knowledge of menu, wine pairings, and service techniques.
• Oversee dining room operations: table arrangements, reservations, and seating to ensure smooth service.
• Coordinate with kitchen to ensure timely and accurate delivery of food and beverages.
• Build relationships with regular and VIP guests; anticipate preferences and provide personalized recommendations.
• Handle guest complaints promptly and professionally; resolve issues to preserve reputation.
• Conduct regular service training to enhance product knowledge and service skills.
• Ensure health, safety, and sanitation compliance across the restaurant; monitor staff adherence.

Skills

Guest Service

Staff Management

Service Standards

Floor Operations

Team Coordination

Guest Relations

Problem Resolution

Training and Development

Health and Safety Compliance

Administrative Tasks

Education

High school diploma

Hospitality/Restaurant management certification

Job description

Thind Management is seeking a Restaurant Floor Manager/Supervisor to lead the front-of-house team in a fine dining setting. You will supervise servers, hosts, and bartenders, ensuring exceptional service and meticulous attention to wine pairings and menu knowledge.

responsibilities include coordinating with the kitchen, managing reservations, and delivering memorable dining experiences for guests. Strong leadership, communication, and a passion for hospitality are essential.