Captain / Lead Server

Castell's; New York (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

Castell's in New York seeks a Captain to lead the floor and elevate guest experiences in a fine dining setting. The role focuses on guiding the service team, maintaining seamless communication between front and back of house, and upholding the highest hospitality standards throughout each guest’s dining experience.

You will train and mentor staff to sustain a Michelin-level experience, collaborate with management on service standards, and ensure meticulous timing during table service.

Qualifications

• Previous captain or leadership role in a Michelin-starred or fine dining restaurant.
• Strong knowledge of wine, spirits, and food pairing.
• Excellent communication and leadership skills.
• Ability to remain calm and professional under pressure.
• Availability for nights, weekends, and holidays as needed.
• Genuine passion for hospitality and creating memorable guest experiences.

Responsibilities

• Lead the floor with a strong presence and guide the service team through each shift.
• Ensure seamless communication between front and back of house.
• Maintain the highest standards of hospitality and service for every guest.
• Oversee table service with meticulous attention to detail and timing.
• Train, mentor, and support staff to uphold a Michelin-level dining experience.
• Collaborate with management on service standards and continuous improvement.

Skills

Leadership

Communication

Wine knowledge

Spirits knowledge

Food pairing

Calm under pressure

Job description

We are seeking a professional Captain to join our team at a high-end, fine dining restaurant. This is a unique opportunity to work in an elevated environment that values precision, consistency, and exceptional guest experiences.

Responsibilities

• Lead the floor with a strong presence and guide the service team through each shift.
• Ensure seamless communication between front and back of house.
• Maintain the highest standards of hospitality and service for every guest.
• Oversee table service with meticulous attention to detail and timing.
• Train, mentor, and support staff to uphold a Michelin-level dining experience.
• Collaborate with management on service standards and continuous improvement.

Requirements

• Previous captain or leadership role in a Michelin-starred or fine dining restaurant.
• Strong knowledge of wine, spirits, and food pairing.
• Excellent communication and leadership skills.
• Ability to remain calm and professional under pressure.
• Availability for nights, weekends, and holidays as needed.
• A genuine passion for hospitality and creating memorable guest experiences.