Financing Solutions Advisor

OneMain Financial Group; Mount Airy (NC); On-site; USD 38,000 - 56,000; Full time

Job summary

OneMain Financial Group seeks a Loan Sales Specialist to help customers access affordable financing while delivering friendly, efficient service on-site. The role rewards empathy, multitasking, and achievement of branch goals in a dynamic environment.

The position offers on-site hours Monday–Friday with some extended hours, plus opportunities for professional development and advancement alongside strong benefits and incentive programs.

Qualifications

• High School Diploma or GED required or equivalent.
• Sales, Collections or Customer Service experience preferred.
• Bilingual in Spanish preferred.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions.
• Manage the life cycle of loans, including collections activities while maintaining compliance with laws and regulations.
• Engage with customers and other departments through multiple channels, including phone, email, chat and our in-house systems.
• Exhibit passion for achievement and a goal-oriented attitude.
• Educate customers on optional insurance products, ensuring they understand loans, terms and options.

Skills

Bilingual - Spanish

Sales or Customer Service experience

Collections experience

Education

High School Diploma or GED

Job description

OneMain Financial Group seeks a Loan Sales Specialist to help customers access affordable financing while delivering friendly, efficient service on-site. The role rewards empathy, multitasking, and achievement of branch goals in a dynamic environment.

The position offers on-site hours Monday–Friday with some extended hours, plus opportunities for professional development and advancement alongside strong benefits and incentive programs.