Personal Loan Solutions Advisor

OneMain Financial Group; Chester (VA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Stock purchase plan

Tuition reimbursement

Paid time off

Sick leave

Holidays

Job summary

OneMain Financial Group seeks a Loan Sales Specialist to help customers access friendly, fast, affordable financing for life’s expenses. You’ll work in a competitive, rewarding environment with clear paths for professional development and advancement.

The role emphasizes meeting branch goals, delivering excellent service, and growing your career within the OneMain team. On-site schedule: Mon–Fri with occasional extended hours; some Saturdays may be required.

Qualifications

• High School Diploma or GED is required.
• Experience in Sales, Collections or Customer Service is preferred.
• Bilingual - Spanish is preferred.

Responsibilities

• Multitask and adapt to dynamic demands while delivering timely service.
• Exceed customer expectations with empathy and drive results for branch goals.
• Develop new connections and maintain relationships with customers during the loan process.
• Manage loan lifecycle including collections while complying with laws.
• Engage with customers and departments via phone, email, chat and in-house systems.
• Show passion for achievement and maintain a goal-oriented attitude.
• Educate customers on optional insurance products and loan terms.

Skills

Sales experience

Customer service experience

Bilingual - Spanish

Education

High School Diploma or GED

Job description

OneMain Financial Group seeks a Loan Sales Specialist to help customers access friendly, fast, affordable financing for life’s expenses. You’ll work in a competitive, rewarding environment with clear paths for professional development and advancement.

The role emphasizes meeting branch goals, delivering excellent service, and growing your career within the OneMain team. On-site schedule: Mon–Fri with occasional extended hours; some Saturdays may be required.