Financing Solutions Advisor

Jobtome; Custer Township (MI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid holidays

Volunteer time

Job summary

OneMain Financial is hiring Loan Sales Specialists to empower customers with access to financing and to drive branch performance. You will engage customers through multiple channels, present tailored loan solutions, and guide them through the lifecycle of their loan, including collections where needed.

The role emphasizes empathy, achievement, and a proactive approach in a busy, on-site environment with opportunities for professional development and advancement within the company.

Qualifications

• High School Diploma or GED is required.
• Sales, Collections or Customer Service experience preferred.
• Bilingual Spanish preferred.

Responsibilities

• Multitask and adapt to dynamic role demands for timely service.
• Exceed customer expectations with ease, empathy and results toward goals.
• Develop and maintain customer connections through loan lifecycle and present tailored solutions.
• Manage loan lifecycle including collections while complying with laws and regulations.
• Engage with customers via phone, email, chat and in-house systems.
• Demonstrate drive to achieve and contribute to branch success.
• Educate customers on optional insurance products and loan terms.

Skills

Sales experience

Customer service

Collections experience

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial is hiring Loan Sales Specialists to empower customers with access to financing and to drive branch performance. You will engage customers through multiple channels, present tailored loan solutions, and guide them through the lifecycle of their loan, including collections where needed.

The role emphasizes empathy, achievement, and a proactive approach in a busy, on-site environment with opportunities for professional development and advancement within the company.