Financing Solutions Specialist - Loan Advisor

OneMain Financial Group; Johannesburg (MI); Presencial; USD 42.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health and wellbeing options including

4% matching 401(k)

Employee Stock Purchase Plan (10%)

Tuition reimbursement

Paid time off (15 days per year)

Paid sick leave as determined by state

11 Paid holidays

Paid volunteer time (3 days per year)

Descripción de la vacante

OneMain Financial Group is seeking a Loan Sales Specialist to empower customers with accessible financing options. You will thrive in a competitive environment, delivering friendly, fast service while contributing to branch goals and personal career growth.

The role emphasizes multitasking, empathy, and driving results across the loan process, with on-site scheduling and opportunities for advancement within a supportive team.

Formación

• High School Diploma or GED required.
• Sales, Collections or Customer Service experience preferred.
• Bilingual in Spanish preferred.

Responsabilidades

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple channels (phone, email, chat) and our in-house systems.
• Exhibit passion for achievement and a goal-oriented attitude.
• Educate customers on optional insurance products, ensuring understanding of loans, terms and options.

Conocimientos

Sales

Customer service

Bilingual - Spanish

Educación

High School Diploma or GED

Descripción del empleo

OneMain Financial Group is seeking a Loan Sales Specialist to empower customers with accessible financing options. You will thrive in a competitive environment, delivering friendly, fast service while contributing to branch goals and personal career growth.

The role emphasizes multitasking, empathy, and driving results across the loan process, with on-site scheduling and opportunities for advancement within a supportive team.