Financing Solutions Advisor

Jobtome; Gaylord (MI); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Health and wellbeing options

4% 401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

11 paid holidays

Paid volunteer time

Job summary

OneMain is hiring a Loan Sales Specialist to empower customers with access to financing through attentive service and tailored loan solutions. You will engage customers across phone, email, and chat while managing loan lifecycles and ensuring compliance with applicable laws.

Growth opportunities and a supportive team culture accompany a competitive compensation package. The role requires a high school diploma and may prefer sales or customer service experience, with bilingual Spanish as a plus.

Qualifications

• High School Diploma or GED required
• Sales, Collections or Customer Service experience preferred
• Bilingual in Spanish preferred

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options

Skills

Sales experience

Customer service experience

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain is hiring a Loan Sales Specialist to empower customers with access to financing through attentive service and tailored loan solutions. You will engage customers across phone, email, and chat while managing loan lifecycles and ensuring compliance with applicable laws.

Growth opportunities and a supportive team culture accompany a competitive compensation package. The role requires a high school diploma and may prefer sales or customer service experience, with bilingual Spanish as a plus.