Financing Solutions Advisor

Jobtome; Lexington (MA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health and wellbeing options (medical,

Job summary

OneMain is hiring Loan Sales Specialists to empower customers with access to financing and a positive loan experience. You will engage customers across the loan lifecycle, present tailored solutions, and work toward branch goals in a supportive, growth-oriented environment.

The role emphasizes multitasking, empathy, and strong communication across channels (phone, email, chat). Bilingual Spanish skills are preferred, with on-site schedule Monday through Friday and occasional extended hours.

Qualifications

• Strong customer service skills with a customer-first mindset.
• Experience in sales, collections or customer service preferred.
• Spanish language skills preferred but not required.

Responsibilities

• Multitask and adapt to dynamic demand while delivering timely service.
• Exceed customer expectations and contribute to branch goals.
• Engage customers through the loan process with tailored solutions.
• Manage loan lifecycle, including collections, while complying with laws.
• Communicate with customers via phone, email, chat and internal systems.
• Demonstrate achievement-drive and goal orientation.
• Educate customers on loan options and optional insurance products.

Skills

Customer service

Sales

Communication

Bilingual - Spanish

Education

High School Diploma or GED

Job description

OneMain is hiring Loan Sales Specialists to empower customers with access to financing and a positive loan experience. You will engage customers across the loan lifecycle, present tailored solutions, and work toward branch goals in a supportive, growth-oriented environment.

The role emphasizes multitasking, empathy, and strong communication across channels (phone, email, chat). Bilingual Spanish skills are preferred, with on-site schedule Monday through Friday and occasional extended hours.