Financing Solutions Advisor

Jobtome; Red Lion (York County); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health and wellbeing options

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Job summary

OneMain is seeking a Loan Sales Specialist who will engage customers to understand needs and provide access to financing. The role emphasizes empathy, efficiency, and adherence to regulations across multiple channels including phone, email, chat, and in-house systems.

Candidates with sales or customer service experience, especially bilingual Spanish speakers, will thrive in a competitive environment with opportunities for development and advancement within OneMain’s branch network.

Qualifications

• High School Diploma or GED required.
• Experience in sales, collections or customer service preferred.
• Bilingual Spanish preferred.

Responsibilities

• Effectively multitask and adapt to dynamic demands of the role.
• Exceed customer expectations through empathy and encouragement to meet branch goals.
• Develop connections and engage customers throughout the loan process with tailored solutions.
• Manage the life cycle of loans, including collections, while complying with laws.
• Communicate with customers and other departments through phone, email, chat and in-house systems.
• Demonstrate drive to achieve and be goal-oriented.
• Educate customers on optional insurance products and loan options.

Skills

Sales experience

Customer service

Multitasking

Goal oriented

Cross-selling

Education

High School Diploma or GED

Tools

In-house systems

Job description

OneMain is seeking a Loan Sales Specialist who will engage customers to understand needs and provide access to financing. The role emphasizes empathy, efficiency, and adherence to regulations across multiple channels including phone, email, chat, and in-house systems.

Candidates with sales or customer service experience, especially bilingual Spanish speakers, will thrive in a competitive environment with opportunities for development and advancement within OneMain’s branch network.