Financial Wellness Advisor - Personal Banking

PNC; Bloomington (IL); On-site; USD 41,000 - 69,000; Full time

Benefits offered by this job

Medical/prescription coverage with HSA

Dental and vision options

Life insurance for employee and depend

Job summary

PNC Financial Services Group, Inc. in Bloomington, IL seeks a Personal Banker to acquire and deepen the branch customer base. You will manage the customer experience and identify opportunities to improve financial wellbeing, while collaborating with partners to grow share of wallet and loyalty.

Demonstrated ability to drive proactive sales conversations, educate customers on options, and deliver PNC solutions with sound risk awareness and adherence to policies.

Qualifications

• Roles typically require an Associates or equivalent degree and related experience.
• 3+ years experience preferred; may be substituted with education/certifications.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service.
• Manages the customer experience and identifies opportunities to improve financial wellbeing.
• Collaborates with ecosystem partners to grow customer share of wallet and loyalty.
• Positions PNC solutions to drive new revenue and customer loyalty.
• Delivers a full PNC conversation with every client interaction to meet needs.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Banking Products

Digital Awareness

Effective Communications

Managing Multiple Priorities

Matrix Management

Problem Solving

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Tools

POS/CRM tools

Branch systems

Job description

PNC Financial Services Group, Inc. in Bloomington, IL seeks a Personal Banker to acquire and deepen the branch customer base. You will manage the customer experience and identify opportunities to improve financial wellbeing, while collaborating with partners to grow share of wallet and loyalty.

Demonstrated ability to drive proactive sales conversations, educate customers on options, and deliver PNC solutions with sound risk awareness and adherence to policies.