Financial Wellness Advocate

ALPENA ALCONA AREA Credit Union; Michigan; On-site; USD 24,287 - 44,964; Full time

Benefits offered by this job

Medical / Dental / Vision Insurance (Employee pays ZERO premiums!)

Life Insurance (2x annual salary)

401(k) with 7.25% employer contribution and matching up to 4%

Job summary

ALPENA ALCONA AREA Credit Union is seeking a Financial Experience Advocate in Oscoda, MI. The role involves advising members on financial wellness needs, opening and closing accounts, and processing transactions. You will focus on providing excellent service and resolving account issues.

The ideal candidate will have 1-3 years of related experience and a high school education or GED. Full-time employees enjoy competitive benefits including medical, dental, and vision insurance without any premiums.

Qualifications

• 1-3 years of related experience required.
• Knowledge of credit union policies and procedures.
• Working knowledge of relevant computer systems and applications.

Responsibilities

• Advise members with their financial wellness needs.
• Process transactions and resolve account problems.
• Open and close individual membership accounts.

Skills

Customer service

Financial advising

Conflict resolution

Interpersonal communication

Education

High school education or GED

Job description

ALPENA ALCONA AREA Credit Union is seeking a Financial Experience Advocate in Oscoda, MI. The role involves advising members on financial wellness needs, opening and closing accounts, and processing transactions. You will focus on providing excellent service and resolving account issues.

The ideal candidate will have 1-3 years of related experience and a high school education or GED. Full-time employees enjoy competitive benefits including medical, dental, and vision insurance without any premiums.