Part-Time Financial Wellness Advocate

Alpena Alcona Area Credit Union; Michigan; On-site; USD 24,000 - 45,000; Part time

Benefits offered by this job

401(k) match

Job summary

Alpena Alcona Area Credit Union is seeking a Part-Time Financial Experience Advocate in Cheboygan, MI. This role supports members with financial wellness, opens/closes accounts, and guides them on Credit Union products and services.

Responsibilities include handling transactions, resolving inquiries, and maintaining accurate account information while upholding the Credit Union mission. The position is up to 29.75 hours per week with compensation based on experience.

Qualifications

• One year to three years of similar or related experience.
• High school education or GED.
• Working knowledge of related computer systems and applications.

Responsibilities

• Advises new and existing members with their financial wellness needs, opens and closes individual membership accounts, processes transactions, resolves account problems.
• Follows the Credit Union mission and member promise statements.
• Assists members with opening and closing accounts, processes transactions, and addresses and resolves member problems, inquiries, or complaints.
• Advises members on products and services to meet their financial needs.
• Maintains accurate member account information and prepares required reports for management.

Skills

Experience 1-3 years

Education

High school diploma or GED

Tools

Credit union software

Job description

Alpena Alcona Area Credit Union is seeking a Part-Time Financial Experience Advocate in Cheboygan, MI. This role supports members with financial wellness, opens/closes accounts, and guides them on Credit Union products and services.

Responsibilities include handling transactions, resolving inquiries, and maintaining accurate account information while upholding the Credit Union mission. The position is up to 29.75 hours per week with compensation based on experience.