Student Financial Services Trainee — Member Advisory

ALPENA ALCONA AREA Credit Union; Alpena (MI); On-site; USD 15,000 - 18,000; Part time

Job summary

ALPENA ALCONA AREA Credit Union in Alpena, MI is seeking a Student Financial Experience Trainee at the Wildcat Branch. This opportunity is for a current high school student to learn the basics of member service, accounts, and financial wellness.

You will open and close accounts, process transactions, advise members on products, and support daily branch operations. The role emphasizes accuracy, confidentiality, and friendly service.

Qualifications

• Experience: 1–12 months in similar or related roles.
• No high school diploma required.
• Basic knowledge of office equipment and teller procedures.
• Confidentiality related to Credit Union operations.

Responsibilities

• Advise members on financial wellness and cross-sell Credit Union products.
• Open and close accounts and process transactions.
• Resolve account problems and address member inquiries.
• Maintain accurate member information and prepare reports.
• Answer phones and perform data entry.
• Serve as liaison between members and departments.
• Perform miscellaneous tasks as needed.

Skills

Experience (1–12 months)

Education

No high school diploma required

Job description

ALPENA ALCONA AREA Credit Union in Alpena, MI is seeking a Student Financial Experience Trainee at the Wildcat Branch. This opportunity is for a current high school student to learn the basics of member service, accounts, and financial wellness.

You will open and close accounts, process transactions, advise members on products, and support daily branch operations. The role emphasizes accuracy, confidentiality, and friendly service.