Part-Time Financial Experience Advocate — 401(k) Match + PTO

ALPENA ALCONA AREA Credit Union; Alpena (MI); On-site; USD 24,287 - 44,964; Part time

Benefits offered by this job

Paid Vacation

Paid Sick Time

Paid Personal Time

Paid Holidays

401(k) contributions with matching

Job summary

ALPENA ALCONA AREA Credit Union in Alpena, MI is seeking a Part-Time Financial Experience Advocate to advise members and handle account transactions. Candidates should have 1-3 years of similar experience and a high school diploma or GED. Responsibilities include providing accurate information, resolving inquiries, and maintaining professional member relationships. Benefits include vacation, sick time, and a 401(k) plan with matching contributions.

Qualifications

• 1-3 years of experience in a similar role.
• Ability to provide informed and accurate service.
• Working knowledge of member service principles.

Responsibilities

• Advise members on financial products and services.
• Open and close accounts as per member needs.
• Resolve member inquiries accurately and promptly.

Skills

Interpersonal skills

Conflict resolution

Customer service management

Education

High school education or GED

Tools

Computer systems and applications

Job description

ALPENA ALCONA AREA Credit Union in Alpena, MI is seeking a Part-Time Financial Experience Advocate to advise members and handle account transactions. Candidates should have 1-3 years of similar experience and a high school diploma or GED. Responsibilities include providing accurate information, resolving inquiries, and maintaining professional member relationships. Benefits include vacation, sick time, and a 401(k) plan with matching contributions.