Financial Systems Transformation Lead

SECU; North Carolina; On-site; USD 90,000 - 120,000; Full time

Job summary

SECU is seeking a Technical Transformation Specialist to support adoption and integration of new technologies and processes. You will bridge the gap between business units, operations, and IT, ensuring alignment with strategic goals and improving member experience through system conversions and transformation initiatives focused on deposit accounts.

Responsibilities include partnering with leadership to translate requirements, guiding process improvements, and coordinating project delivery

Qualifications

• 5+ years of financial services experience.
• Experience with bank or credit union core systems.
• Experience with bank or credit union system conversions.
• Experience working with IT and Operations teams in the financial industry.
• High degree of written and verbal communication skills.
• Critical thinking skills.
• Ability to speak English fluently.
• Highly member service oriented.
• Highly collaborative.

Responsibilities

• Partner with business leaders, IT, and project managers to understand project requirements, scope, and objectives and translate them into actionable plans.
• Assist in identifying opportunities for process improvement and technology enhancements in deposit accounts and operations.
• Assist in planning, execution, and monitoring of technical transformation projects to ensure on-time, on-budget delivery.
• Act as liaison between technical and operations teams to update and develop new procedures based on technology changes.

Skills

Financial services experience

Core systems experience

System conversions experience

Cross-functional collaboration

Written and verbal communication

Critical thinking

English fluency

Member service orientation

Education

Bachelor's degree

Job description

SECU is seeking a Technical Transformation Specialist to support adoption and integration of new technologies and processes. You will bridge the gap between business units, operations, and IT, ensuring alignment with strategic goals and improving member experience through system conversions and transformation initiatives focused on deposit accounts.

Responsibilities include partnering with leadership to translate requirements, guiding process improvements, and coordinating project delivery