Financial Services Store Leader

cngholdingsinc; Port Huron (MI); On-site; USD 52,000 - 62,000; Full time

Job summary

CNG Holdings, Inc. is seeking a Store Manager to oversee daily store operations and profitability across multiple locations. You will manage customer service, cash handling, scheduling, and staff development to achieve sales targets.

Responsibilities include staff leadership, adherence to company policies, and ensuring regulatory compliance. The role requires strong communication and a results-driven mindset, with travel within the district as needed.

Qualifications

• 2+ years of experience with sales, customer service, and cash handling.
• 1+ year of supervisory experience preferred.
• Exceptional customer service, active listening, and verbal and written communication skills.
• Proficient in Microsoft Office programs.

Responsibilities

• Serve and educate customers on the product portfolio by presenting all options that meet their needs.
• Interact with customers, using active listening to confirm information and diffuse complaints.
• Escalate issues to the District Director of Operations and Corporate Office if unresolved with the customer.
• Respond to general questions, customer applications, requests, sales, and collections in accordance with regulations and procedures.
• Balance cash deposits and store reports; manage cash drawer and bank deposits as needed.
• Coordinate operations, development, and training to achieve store metric targets.

Skills

Sales leadership

Customer service

Cash handling

Supervisory experience

MS Office

Education

High school diploma or GED

Tools

Microsoft Office

Job description

CNG Holdings, Inc. is seeking a Store Manager to oversee daily store operations and profitability across multiple locations. You will manage customer service, cash handling, scheduling, and staff development to achieve sales targets.

Responsibilities include staff leadership, adherence to company policies, and ensuring regulatory compliance. The role requires strong communication and a results-driven mindset, with travel within the district as needed.