Financial Services Store Lead: Customer Experience

CNG Holdings, Inc.; San Antonio (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

CNG Holdings, Inc. is seeking an Assistant Store Manager to serve as a front-line brand ambassador for Check N Go, Allied Cash Advance, or Cash Store. The role emphasizes outstanding customer service and regulatory compliance while supporting store operations.

The position requires solid communication skills, experience in sales or cash handling, and the ability to multitask in a retail environment. This on-site role offers growth opportunities within our company family.

Qualifications

• High school diploma or GED required or equivalent.
• Prior experience in sales, customer service, or cash handling preferred.
• Strong communication and multitasking abilities.

Responsibilities

• Serve and educate customers on products and services meeting their needs.
• Escalate issues to store manager and corporate office as needed.
• Answer inbound inquiries and process customer applications.
• Perform outbound sales and courtesy calls in compliance with regulations.
• Ensure accurate transactions and adherence to company policies.
• Handle currency, maintain cash drawer, and assist with deposits.
• Balance receipts and resolve discrepancies at end of day.
• Complete required compliance trainings.

Skills

Customer service

Cash handling

Sales

Communication

Multitasking

Education

High school diploma or GED

Tools

Microsoft Office

Job description

CNG Holdings, Inc. is seeking an Assistant Store Manager to serve as a front-line brand ambassador for Check N Go, Allied Cash Advance, or Cash Store. The role emphasizes outstanding customer service and regulatory compliance while supporting store operations.

The position requires solid communication skills, experience in sales or cash handling, and the ability to multitask in a retail environment. This on-site role offers growth opportunities within our company family.