Financial Services Specialist

Machias-Savings-Bank; Brewer (ME); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life & disability insurance

Generous paid time off

Development and career growth

Job summary

Machias Savings Bank in Brewer, ME is seeking a Financial Services Specialist to assist customers with day-to-day banking needs and build relationships that connect them with suitable products and services.

The role emphasizes delivering accurate transactions, referrals to mortgage and banking products, and contributing to branch growth through excellent service. Training may require travel within onboarding and future sessions as needed.

Qualifications

• Previous customer service or retail experience is required.
• Strong attention to detail and problem-solving skills.
• Ability to learn quickly and adapt to a banking environment.

Responsibilities

• Deliver exceptional customer service by processing transactions accurately and efficiently.
• Build new relationships and deepen existing customer relationships through meaningful conversations and product referrals.
• Support branch growth by identifying customer needs and referring mortgage, home equity, and other banking opportunities to the appropriate team members.

Skills

Customer service

Retail experience

Attention to detail

Problem solving

Learning quickly

Education

High school diploma or equivalent

Job description

• Pay or shift range: $18 USD to $22 USD Actual compensation is based on experience, skills, internal equity, geographic considerations, and other job-related factors.
• Full-Time
• Requisition #: FINAN001590

Description

MACHIAS SAVINGS BANK

Brewer

Build Something Meaningful

One Team. One Yes.

At Machias Savings Bank, we believe strong relationships can move communities forward. Across Maine and New Hampshire, our teams help individuals, businesses, and communities grow - while supporting each other along the way.

THE ROLE

We are looking for a Financial Services Specialist to join our Branch team in Brewer. In this role, you'll help customers with their day-to-day banking needs while building relationships and connecting them with products and services that support their financial goals.

WHAT YOU WILL DO

• Deliver exceptional customer service by processing transactions accurately and efficiently.
• Build new relationships and deepen existing customer relationships through meaningful conversations and product referrals.
• Support branch growth by identifying customer needs and referring mortgage, home equity, and other banking opportunities to the appropriate team members.

WHAT YOU BRING

• High school diploma or equivalent work experience.
• Previous customer service or retail experience and a passion for helping others.
• A positive attitude, strong attention to detail, and the ability to learn quickly and solve problems effectively.

Up to a week of in-person training, which requires travel to Machias, is mandatory within the first 30 days for onboarding in this role. Additionally, future training sessions may necessitate travel if retraining is required.

JOIN US

At MSB, you are not just taking a job - you are building a career with purpose, backed by a team that supports you every step of the way.

WHY MSB

• Local community impact
• Opportunities to learn and grow
• A team committed to moving Maine and New Hampshire forward

WHAT YOU WILL GET

• Health, dental, vision, life & disability insurance
• Generous paid time off
• Development and career growth opportunities

PAY TRANSPARENCY

Anticipated Hiring Range: $18.00-$22.00/hour

Actual compensation is based on experience, skills, internal equity, geographic considerations, and other job-related factors.

Best Small Bank in Maine

Best Bank To Work For

Best Places To Work in Maine

Machias Savings Bank is an Affirminaction / Equal Opportunity Employer.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.