Customer Service Representative- Brewer, ME

Bar Harbor Bank & Trust; Brewer (ME); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid holidays

401(k) plan

Paid time off

Wellness program

Continuing education benefits

Employee stock purchase plan

Job summary

Bar Harbor Bank & Trust is seeking a Customer Service Representative in Brewer, Maine. This full-time role involves assisting customers with everyday financial needs, identifying opportunities to refer loans, investments, and other services, and processing transactions professionally.

You will build trusted relationships in the community while supporting branch goals and delivering excellent service. Qualifications include high school education or better, strong customer service and

Qualifications

• High school education or better.
• Excellent customer service and communication skills.
• Basic knowledge of Windows and banking products.

Responsibilities

• Assist customers in identifying financial needs and recommend products.
• Refer loans, trusts, investments, insurance and other services.
• Process transactions accurately and professionally.
• Build relationships and support community engagement.
• Help customers with deposits and loans to meet branch goals.
• Open accounts and support day-to-day banking operations.

Skills

Customer service

Communication

Financial product knowledge

Teamwork

Education

High School or better

Tools

Windows

Job description

Customer Service Representative- Brewer, ME

Locations

Showing 1 location

Brewer, ME 04412, USA

• Full-Time

Description

Come join our team! Bar Harbor Bank & Trust offers: competitive pay, referral incentives, an employee stock purchase plan, medical/dental/vision/life insurance plans, paid holidays, 401(k) plan, paid time off, a wellness program, continuing education benefits, and more!

As the first point of contact for our customers, the Customer Service Representative is critical to Bar Harbor Bank & Trust’s success. Customer Service Representatives truly make a difference in our customers’ lives by supporting them with their day to day financial needs and building trusted relationships. We know our employees work hard, so we strive to make sure you’re supported, appreciative and rewarded for your contributions. If you thrive in a fast-paced, collaborative and engaging environment, consider our current, full-time, 40 hours per week opening for a Customer Service Representative in our Brewer, Maine branch!

In a Customer Service Representative role, you can expect to:

• Assist customers in identifying their financial needs and contribute toward the success of the company by recommending additional products and services.
• Recognize and seize opportunities to make referrals for loans, trusts, investments, insurance, and other exceptional services offered by the bank.
• Gain an understanding of the banking industry and begin to contribute toward meeting branch goals in a variety of categories, including deposits and loans.
• Build trusting relationships with individuals in the communities we serve.
• Be an active participant in, and advocate for, community growth and prosperity.
• Process transactions for customers in a prompt, efficient, courteous and professional manner.
• Provide exceptional customer service, reach effective resolutions, and follow through with customers for all inquiries.

This role focuses on obtaining general banking knowledge and mastering routine transactions, to include account opening. An interest and experience in customer service and a working knowledge of Windows are essential for this position.

The compensation for this position is based on a variety of factors including experience, skills, and geographic location. We offer a competitive pay range and opportunities for growth and advancement within the organization. Pay Range: $15.50-$20.00

Qualifications

Education

Required

High School or better.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.