Community Banking Specialist - Help Customers Grow

Machias-Savings-Bank; Brewer (ME); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life & disability insurance

Generous paid time off

Development and career growth

Job summary

Machias Savings Bank in Brewer, ME is seeking a Financial Services Specialist to assist customers with day-to-day banking needs and build relationships that connect them with suitable products and services.

The role emphasizes delivering accurate transactions, referrals to mortgage and banking products, and contributing to branch growth through excellent service. Training may require travel within onboarding and future sessions as needed.

Qualifications

• Previous customer service or retail experience is required.
• Strong attention to detail and problem-solving skills.
• Ability to learn quickly and adapt to a banking environment.

Responsibilities

• Deliver exceptional customer service by processing transactions accurately and efficiently.
• Build new relationships and deepen existing customer relationships through meaningful conversations and product referrals.
• Support branch growth by identifying customer needs and referring mortgage, home equity, and other banking opportunities to the appropriate team members.

Skills

Customer service

Retail experience

Attention to detail

Problem solving

Learning quickly

Education

High school diploma or equivalent

Job description

Machias Savings Bank in Brewer, ME is seeking a Financial Services Specialist to assist customers with day-to-day banking needs and build relationships that connect them with suitable products and services.

The role emphasizes delivering accurate transactions, referrals to mortgage and banking products, and contributing to branch growth through excellent service. Training may require travel within onboarding and future sessions as needed.