Financial Services Specialist - Branch & Customer Growth

Machias-Savings-Bank; Brewer (ME); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health, dental, vision, life &dis&

Generous paid time off

Development and career growth

Job summary

Machias Savings Bank in Brewer, Maine is seeking a Financial Services Specialist to join our Branch team. You will help customers with day-to-day banking needs while building relationships and connecting them with products and services that support their financial goals.

The role includes providing prompt service, processing transactions accurately, and identifying customer needs to refer mortgage, home equity, and other banking opportunities to the appropriate team members.

Qualifications

• High school diploma or equivalent work experience.
• Previous customer service or retail experience and a passion for helping others.
• A positive attitude, strong attention to detail, and the ability to learn quickly and solve problems effectively.

Responsibilities

• Deliver exceptional customer service by processing transactions accurately and efficiently.
• Build new relationships and deepen existing customer relationships through meaningful conversations and product referrals.
• Support branch growth by identifying customer needs and referring mortgage, home equity, and other banking opportunities to the appropriate team members.

Skills

Customer service experience

Retail experience

Attention to detail

Problem solving

Education

High school diploma or equivalent

Job description

Machias Savings Bank in Brewer, Maine is seeking a Financial Services Specialist to join our Branch team. You will help customers with day-to-day banking needs while building relationships and connecting them with products and services that support their financial goals.

The role includes providing prompt service, processing transactions accurately, and identifying customer needs to refer mortgage, home equity, and other banking opportunities to the appropriate team members.