Residential Banking Officer

Machias-Savings-Bank; Bangor (ME); On-site; USD 72,000 - 90,000; Full time

Benefits offered by this job

401(k) match + profit sharing

Health, dental, vision, life & DI

Generous paid time off

Development and career growth

Job summary

Machias Savings Bank is seeking a Residential Banking Officer to join the Lending Team in the Central Market. You will originate mortgage and home equity loans, guide customers through the lending journey, and build strong relationships with customers and community partners to grow our lending business.

You will identify financial solutions, provide personalized service from application to closing, and ensure compliance with lending regulations while delivering an exceptional customer

Qualifications

• Relationship-building and customer service skills to develop trust with customers and community partners.
• Knowledge of residential mortgage and consumer lending, including origination, documentation, qualification, collateral analysis and regulatory requirements.
• Strong communication, business development and attention-to-detail skills to manage multiple priorities and follow through with urgency.

Responsibilities

• Originate mortgage and home equity loans and provide responsive, personalized service from application through closing.
• Build meaningful relationships with customers, realtors, developers, attorneys, accountants and community partners to develop referrals.
• Identify financial needs and recommend appropriate lending, deposit and other Bank products and services.
• Deliver an exceptional customer experience while maintaining accurate documentation and following lending regulations and Bank policies.

Skills

Relationship-building

Customer service

Communication

Business development

Attention to detail

Education

Bachelor’s degree or equivalent experience

NMLS registration (required for role)

Tools

CRM systems

Loan origination systems

Job description

• Pay or shift range: $72,000 USD to $90,000 USD
• Actual compensation is based on experience, skills, internal equity, geographic considerations, and other job-related factors.

Description

MACHIAS SAVINGS BANK

Residential Banking Officer

Build Something Meaningful

One Team. One Yes.

At Machias Savings Bank, we believe strong relationships can move communities forward. Across Maine and New Hampshire, our teams help individuals, businesses, and communities grow - while supporting each other along the way.

THE ROLE

We are looking for a Residential Banking Officer to join our Lending Team in the Central Market. In this role, you’ll help customers navigate some of their most important financial decisions by providing responsive, relationship-focused mortgage and home equity lending services. You’ll build trusted relationships with customers and community partners, identify financial solutions that meet individual needs, and support the continued growth of Machias Savings Bank.

WHAT YOU WILL DO

• Guide customers through the lending journey by originating mortgage and home equity loans and providing responsive, personalized service from application through closing.
• Build meaningful relationships with customers, realtors, developers, attorneys, accountants, and other community partners to develop referrals and new business opportunities.
• Connect customers with the right solutions by identifying their financial needs and recommending appropriate lending, deposit, and other Bank products and services.
• Deliver an exceptional customer experience while maintaining accurate documentation, protecting confidential information, and following lending regulations and Bank policies.

WHAT YOU BRING

• Relationship-building and customer service skills, with the ability to develop trust and create a positive experience for customers and community partners.
• Knowledge of residential mortgage and consumer lending, including mortgage origination, documentation, qualification, collateral analysis, and regulatory requirements.
• Strong communication, business development, and attention-to-detail skills, with the ability to manage multiple priorities and follow through with urgency.
• A bachelor’s degree or equivalent experience; experience working with loan origination and CRM systems. NMLS registration is required based on role responsibilities, and a Notary Public commission is preferred.

JOIN US

At MSB, you are not just taking a job - you are building a career with purpose, backed by a team that supports you every step of the way.

WHY MSB

• People-first culture
• Local community impact
• Opportunities to learn and grow
• A team committed to moving Maine and New Hampshire forward

WHAT YOU WILL GET

• 401(k) match + profit sharing
• Health, dental, vision, life & disability insurance
• Generous paid time off
• Development and career growth opportunities

PAY TRANSPARENCY

Anticipated Hiring Range: $72,000-$90,000 Annually

Actual compensation is based on experience, skills, internal equity, geographic considerations, and other job-related factors.

Best Small Bank in Maine

Best Bank To Work For

Best Places To Work in Maine

Machias Savings Bank is an Affirmitive Action / Equal Opportunity Employer.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.