Financial Services Representative — Build Relationships

F&M Trust; Mont Alto (Franklin County); On-site; USD 38,000 - 46,000; Full time

Job summary

F&M Trust in Mont Alto, PA is seeking a Financial Services Representative to join our branch. This role emphasizes delivering an exceptional customer experience, processing banking transactions, and guiding customers to suitable financial solutions.

The position offers a pathway to grow within a supportive team focused on service, integrity, and professional development. The ideal candidate will have strong communication skills, a customer-service mindset, and the ability to manage multiple

Qualifications

• High school diploma or equivalent.
• Excellent customer service and interpersonal skills.
• Ability to manage multiple priorities while maintaining accuracy.
• Strong communication and problem-solving abilities.

Responsibilities

• Welcome customers and deliver an outstanding branch experience
• Process a variety of banking transactions accurately and efficiently
• Assist customers with account inquiries and service requests
• Build relationships through meaningful customer conversations
• Identify customer needs and recommend appropriate banking products and services
• Support branch growth through referrals and customer education
• Maintain cash handling accuracy and balancing standards
• Adhere to all bank policies, procedures, and regulatory requirements
• Collaborate with branch teammates to achieve service and business goals

Skills

Customer service

Communication

Attention to detail

Multitasking

Teamwork

Tech-savvy

Education

High school diploma

Job description

F&M Trust in Mont Alto, PA is seeking a Financial Services Representative to join our branch. This role emphasizes delivering an exceptional customer experience, processing banking transactions, and guiding customers to suitable financial solutions.

The position offers a pathway to grow within a supportive team focused on service, integrity, and professional development. The ideal candidate will have strong communication skills, a customer-service mindset, and the ability to manage multiple