Bank Teller

F&M Trust; Mont Alto (Franklin County); On-site; USD 38,000 - 46,000; Full time

Job summary

F&M Trust in Mont Alto, PA is seeking a Financial Services Representative to join our branch. This role emphasizes delivering an exceptional customer experience, processing banking transactions, and guiding customers to suitable financial solutions.

The position offers a pathway to grow within a supportive team focused on service, integrity, and professional development. The ideal candidate will have strong communication skills, a customer-service mindset, and the ability to manage multiple

Qualifications

• High school diploma or equivalent.
• Excellent customer service and interpersonal skills.
• Ability to manage multiple priorities while maintaining accuracy.
• Strong communication and problem-solving abilities.

Responsibilities

• Welcome customers and deliver an outstanding branch experience
• Process a variety of banking transactions accurately and efficiently
• Assist customers with account inquiries and service requests
• Build relationships through meaningful customer conversations
• Identify customer needs and recommend appropriate banking products and services
• Support branch growth through referrals and customer education
• Maintain cash handling accuracy and balancing standards
• Adhere to all bank policies, procedures, and regulatory requirements
• Collaborate with branch teammates to achieve service and business goals

Skills

Customer service

Communication

Attention to detail

Multitasking

Teamwork

Tech-savvy

Education

High school diploma

Job description

Financial Services Representative (FSR)

Mont Alto, PA | Full-Time

Make a Difference in Your Community Every Day

At F&M Trust, banking is about more than transactions. It's about building relationships, earning trust, and helping customers reach their financial goals.

We're looking for a Financial Services Representative to join our Mont Alto team. Whether you're an experienced banker or someone with a strong customer service background, this role offers the opportunity to build a rewarding career while making a meaningful impact in the lives of our customers.

As a Financial Services Representative, you'll serve as a trusted resource for customers by providing exceptional service, processing transactions, identifying customer needs, and recommending financial solutions that help individuals, families, and businesses succeed.

What You'll Do

• Welcome customers and deliver an outstanding branch experience
• Process a variety of banking transactions accurately and efficiently
• Assist customers with account inquiries and service requests
• Build relationships through meaningful customer conversations
• Identify customer needs and recommend appropriate banking products and services
• Support branch growth through referrals and customer education
• Maintain cash handling accuracy and balancing standards
• Adhere to all bank policies, procedures, and regulatory requirements
• Collaborate with branch teammates to achieve service and business goals

What We're Looking For

Successful Candidates Are

• Passionate about helping people
• Strong communicators who enjoy building relationships
• Detail-oriented and dependable
• Comfortable learning new technology and banking systems
• Motivated to grow professionally
• Able to thrive in a team-oriented environment

Qualifications

Required

• High school diploma or equivalent
• Excellent customer service and interpersonal skills
• Ability to manage multiple priorities while maintaining accuracy
• Strong communication and problem-solving abilities

Preferred

• Cash handling experience
• Retail, hospitality, sales, or customer service experience
• Experience meeting performance goals or referral objectives

Why F&M Trust?

At F&M Trust, you'll find more than a job. You'll find a team that values service, integrity, respect, and professional growth.

We Are Committed To Investing In Our Employees Through

• Comprehensive training programs
• Career development opportunities
• Ongoing professional education
• Leadership development resources
• A supportive team environment focused on success and growth

Benefits

Eligible Employees May Enjoy

• Medical, Dental, and Vision Insurance
• Paid Time Off
• 11 Paid Holidays
• 401(k) with Company Match
• Company-Paid Life Insurance
• Short-Term and Long-Term Disability Coverage
• Employee Assistance Program
• Wellness Initiatives
• Educational Assistance Opportunities

Ideal Backgrounds

You may be a great fit if you have experience as a:

• Bank Teller
• Universal Banker
• Personal Banker
• Relationship Banker
• Retail Banker
• Customer Service Representative
• Sales Associate
• Branch Representative
• Member Service Representative
• Hospitality Professional

If you're passionate about helping people, developing relationships, and building a long-term career, we'd love to hear from you.

F&M Trust is an Equal Opportunity Employer. Disability/Veteran