Financial Services Rep: Build Relationships & Grow

fmtrust; McConnellsburg (PA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

PTO

11 bank holidays

Medical Insurance

401(k) with company match

Life Insurance

Disability Coverage

Wellness Programs

Tuition Support

Professional Development

Career Growth

Job summary

F&M Trust in McConnellsburg, PA is seeking a customer-focused Financial Services Representative (FSR) to assist customers with everyday banking needs and identify products that support their financial goals. This role emphasizes relationship-building and exceptional service.

You will process deposits, withdrawals, payments, and transfers with accuracy, participate in training, and contribute to branch goals through teamwork and referrals.

Qualifications

• High school diploma or equivalent required.
• Strong customer service and communication skills.
• Professional and courteous demeanor.
• Ability to multitask while maintaining accuracy.
• Strong attention to detail.
• Positive attitude and teamwork.

Responsibilities

• Deliver exceptional customer service in every interaction.
• Accurately process deposits, withdrawals, loan payments, transfers, and other banking transactions.
• Assist customers with account questions and service requests.
• Build strong customer relationships through meaningful conversations.
• Identify opportunities to recommend products and services that meet customer needs.
• Maintain a high level of accuracy while handling cash and financial transactions.
• Support branch goals through teamwork, referrals, and service excellence.
• Participate in ongoing training and professional development opportunities.

Skills

Customer service

Communication

Teamwork

Attention to detail

Multitasking

Positive attitude

Education

High school diploma or equivalent

Job description

F&M Trust in McConnellsburg, PA is seeking a customer-focused Financial Services Representative (FSR) to assist customers with everyday banking needs and identify products that support their financial goals. This role emphasizes relationship-building and exceptional service.

You will process deposits, withdrawals, payments, and transfers with accuracy, participate in training, and contribute to branch goals through teamwork and referrals.