Financial Services Customer Support Specialist

Express Employment Professionals - Cincinnati East; Maryville (TN); On-site; USD 21,000 - 23,000; Full time

Job summary

Express Employment Professionals - Cincinnati East is seeking a Customer Service Representative in Maryville, TN, to handle calls and manage customer information in the company database. The role includes cash handling and filing, and outbound loan-related calls.

The position is full-time on-site, with typical workweek Monday through Friday in an entry-level to mid-level capacity, requiring prior office experience and basic MS Office skills.

Qualifications

• Previous experience in an office setting.
• 2+ years in previous employment.
• Able to type 30-40 WPM.
• Using MS Office software.

Responsibilities

• Answering incoming calls.
• Documenting calls and customer information into a company specific database.
• Cash handling/ Filing.
• Outbound calls for customers regarding loans.
• Assist with collections.
• Other duties as needed.

Skills

Typing 30-40 WPM

Office software

Customer service

Call handling

Tools

MS Office

Job description

Express Employment Professionals - Cincinnati East is seeking a Customer Service Representative in Maryville, TN, to handle calls and manage customer information in the company database. The role includes cash handling and filing, and outbound loan-related calls.

The position is full-time on-site, with typical workweek Monday through Friday in an entry-level to mid-level capacity, requiring prior office experience and basic MS Office skills.